Privacy Policy
Last updated: August 2026
1. Overview
EverSeal Tiling & Waterproofing Pty Ltd (“EverSeal”, “we”, “us”) respects your privacy. This policy explains what personal information we collect, how we use it, and how we keep it secure, in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
2. Information we collect
We collect information you provide directly, such as when you request a quote, submit our contact form, or call or email us. This may include your name, phone number, email address, suburb, property type, service required, project photos, and any message you send us.
3. How we use your information
- To respond to quote requests and enquiries
- To schedule and carry out work you’ve engaged us for
- To send follow-up communication about your enquiry or job
- To keep records required for insurance, warranty and compliance purposes
We do not sell or rent your personal information to third parties.
4. Sharing your information
We may share information with subcontractors or suppliers directly involved in delivering your job, and with our email or hosting providers who help us operate this website. We do not share your information for marketing purposes without your consent.
5. Photos submitted with quote requests
Photos you submit to help us scope a job are used only for quoting and carrying out that work, unless you separately agree to their use in our project gallery or marketing.
6. Data storage & security
Enquiry and quote information is stored securely and retained only as long as needed for the purposes above or as required by law. We take reasonable steps to protect your information from misuse, loss, or unauthorised access.
7. Cookies & website analytics
Our website may use basic analytics to understand how visitors use the site. This information is aggregated and not used to personally identify you.
8. Your rights
You can ask us what personal information we hold about you, request corrections, or ask us to delete information we no longer need to retain. Contact us using the details below.
9. Contact us
For any questions about this policy or your personal information, contact us at eversealtiling@gmail.com or 0470 700 157.